Clear terms for a service built on trust.

1. Who provides Beside

Beside is a service of Enloq, Inc. Questions can be sent to contact@enloq.co.

2. What the first purchase includes

The $49.99 purchase covers the first 30 days of Beside after the parent opts in. It includes scheduled calls, concise parent-approved updates, and follow-through on up to three open tasks at a time. Beside may handle defined remote tasks directly or coordinate an approved family member, local contact, or provider.

Purchases, fares, delivery charges, and other third-party costs are not included and require explicit authorization.

3. Parent consent

Paying does not enroll the parent. Beside explains the service, including its use of conversational AI, and asks the parent to opt in before recurring calls begin. The parent may skip a call, keep information private, or stop participating at any time.

4. Continuing after the first month

Beside is designed to provide ongoing support. The initial purchase does not renew automatically. Before the first 30 days end, we may offer an ongoing plan. We will disclose its price and billing terms, and service will continue only after you expressly agree.

5. 30-day money-back guarantee

The purchaser may request a full refund of the initial $49.99 service fee before the parent's first completed check-in or within 30 calendar days after it. This includes cases where the parent chooses not to participate. Email contact@enloq.co from the purchaser's checkout email. Requests meeting these conditions are returned to the original payment method. Third-party purchases or provider fees are not refundable by Beside.

6. Service boundaries

Beside is a non-clinical coordination service. It is not medical care, medication management, emergency response, continuous safety monitoring, hands-on care, or an in-home assessment. Beside does not provide medical advice, change medication plans, or verify that medication was taken.

Call emergency services when urgent help is needed. Do not rely on Beside to detect or respond to an emergency.

7. Routine reminders

Routine reminders use an agreed time and a generic family-chosen label. Do not provide medication names, doses, instructions, or diagnoses. A delivered reminder does not establish that medication was taken or that a health plan was followed.

8. Availability and cooperation

Calls, providers, transportation, and delivery options may vary by location and availability. The purchaser and parent agree to provide accurate contact information and timely approvals when a task requires payment, a family decision, or local help.

9. Changes to these terms

We may update these terms as Beside evolves. Changes apply prospectively and will be posted here with a revised effective date. Material changes to a paid ongoing plan will be communicated before they take effect.

Contact

Service, billing, and refund questions: contact@enloq.co